Total Finish Floors

Restoring Old Like New

Total Finish Floors
Professional Floor Restoration

Every stone has unique and special requirements and structure, which must be taken into account and discussed in evaluating the esthetic benefits of, stone restoration and preservation. Not every stone is a candidate for restoration. This can be only determined by performing a stone audit by experienced professional. We have this knowledge! 
  

Total Finish Floors offers a special stone audit at your home or property to review your special needs. During this audit you will learn more about stone restoration and maintenance as well as the skills and experiences of our professional technicians. We will answer your questions relating to your stone care needs on the spot.

   

We will evaluate the condition of your stone using scientific tools or thorough inspection. As a result you will receive a professional analysis and recommendations.

 

We will also guide you on maintenance procedures specifically designed for your type of stone. We sell and distribute high quality stone care products and with them guidance to use them properly to get the best possible results.

Every job is an important one. These are the procedures we follow for every project we undertake.

 

Before the Job

Thorough Inspection

  • You get a thorough evaluation of your stone’s pre-existing condition (previous installation and quarry issues) and current condition (traffic and maintenance).

  • Based on our analysis, you get an explanation of the solution that fits your specific situation and any alternatives, should they exist.

     

Detailed Written Proposal

  • You get a detailed written proposal, broken down by area and describing the necessary work.  This will provide you with the basis for your investment.

  • You get honest pricing (no hidden costs or gimmicks).  Everything is spelled out so that you will know exactly how much your investment will be.

  • You get to know about any limitations that may affect the final appearance of your stone.

  • You get to know about the future maintenance for your stone.

Job Approval

Once you approve the job, we will do the following:

  • Coordinate a job date that fits your schedule and our booking situation.

  • Provide written guidelines explaining how you should prepare for the job date.

  • You’ll get peace of mind, knowing that you are in the hands of a professional company which values your time and appreciates the value of your precious belongings.

During the Job 

PUNCTUALITY 

We will show up exactly on time which gives you piece of mind and allows you to use your time more effectively.

INITIAL WALK THROUGH 

Our technicians will do a walk through with you prior to the start of the job. This will cover any pre-existing conditions in the stone and/or things that are not related to the stone. (Adjacent surface conditions or requirements, etc.) 

ADJACENT SURFACE PROTECTION  

Since our work involves water and chemicals, we take tremendous efforts to protect the adjacent surfaces where they relate to your job.  Baseboards, walls, cabinets, furniture, carpet, etc. are covered and masked to protect them from any liquid spills or splashes.  You’ll be delighted when you see the working area.

NEATNESS 

Our employees are very neat and clean in their work and are extremely careful when they work on your property.  They protect and keep their work station clean and neat.  They even wear shoe covers when walking around your home. 

COMMUNICATION 

We take the time to explain how we are proceeding, during the different phases of the work.  If your job takes more than one day, you will be advised what you can expect to be done each day and how to prepare for that day’s work. 

RELIABILITY  

We deliver what we promised and what we agreed to do in our Service Agreement.  You will have no aggravation or surprises.  There will be no price increase unless you want to do additional work. 

SUPERVISION 

Beside the fact that we inspect each job and submit a written proposal to you, we also supervise our technicians during the work to ensure high quality results.  Although we trust our employees to do an excellent job, our supervisor regularly checks on them to be sure that everything is being done correctly. 

FINAL WALK THROUGH 

Our technicians will do a final walk through with you at the completion of the job to ensure your complete satisfaction.